Personalised Signature
Personalised email signatures can be added to emails sent via the Seven20 email service. These signatures are simply email templates which will be appended to the end of the email body. The specific template used can be configured on a per user basis, and can be set via the following steps:
- Create a new email template, or use an existing one, which relates to no object
- Get the DeveloperName of the template
- Navigate to the User record
- Populate the seven20__Email_Signature_Template_Api_Name__c field with the DeveloperName of the template
The template should have no Related Entity Type, otherwise rendering will fail.
An end user does not need permission for the seven20__Email_Signature_Template_Api_Name__c field, or access to the signature template.
When a user sends an email via the Seven20 email service, the service checks for the presence of a signature template. If one is found, it is rendered, and then appended to the end of the email body. If no signature template is found, this process is skipped.
If there are any problems rendering the signature template, the signature will be omitted and emails will still be sent.